How to upgrade xfinity gateway. I do mind upgrading my existing, working xFinity equipment.
How to upgrade xfinity gateway. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about our new Docsis 4. In this video we explain in step-by-step instructions, how to replace your old Xfinity Gateway modem / router with the latest model. For specific details on available gateway and router models, please see below. The Xfinity app has everything you need to manage your home network, plus your account and billing, all in one place. Connect Xfinity's internet signal to your gateway using a coaxial cable. More speed & xFI Complete. or 2. The move represents the latest in a series of regular speed increases that Comcast has implemented over the years to keep up Jan 8, 2025 · When I manually navigate to the "Upgrade equipment" page by XA, the page tells me my equipment details are unavailable. Jan 26, 2024 · How can I upgrade to a XB8 Gateway? Greetings, I am currently in the Gigabit extra plan and possess a XB7 modem. Boost devices, extend your Wi-Fi range, and stay online with cellular back up! May 29, 2025 · "Hi, its Xfinity followuing up to remind you that while we've increased the speeds included with your internet plan, you need ti upgrade your Xfinity Gateway to receive them. 028. Jan 8, 2024 · When will we be able to exchange our Xfinity modems for the new Wi-Fi 7 standard models? Get the most out of Xfinity from Comcast by signing in to your account. Dec 6, 2023 · Are you on the hunt for the best replacement for your Xfinity xFi Gateway? Whether you’re looking to upgrade your home network’s performance, gain more control over your internet settings, or simply save on rental fees, choosing the right equipment is crucial. Visit our Online Support Center to find common solutions. If I have Xfinity Internet, how can I get xFi Complete? If eligible, you can add xFi Complete by contacting us or by signing up. Am I correct that this Gateway would replace my current modem and router? I currently rent a Comcast modem, and use my own router. Learn more about how to install your Xfinity Getting Started kit devices. Jan 29, 2025 · My older gateway keeps needing to be restarted. My internet connection keeps dropping and a firmware update is the last resort (from what I have researched). Click Check. http://cablepapa. Mar 26, 2022 · We bought a new modem-router and wish to replace an old one without an Xfinity agent help. com Comcast has yet again increased the monthly modem fees for its Xfinity internet service. This article delves into the technical considerations involved in upgrading your Comcast modem After installing a new Xfinity Internet Wireless Gateway, your Xfinity Home service will lose its broadband connection for up to 30 minutes. Just found out xfinity could upgrade your Modem for free. However, current xFi Complete customers will still be able to swap their Gateway on their eligibility date. If you're an Xfinity customer, it's essential to verify that your current equipment is capable of supporting the newest features and speeds offered by Nov 29, 2024 · You are very welcome, and that is correct, user_gvqfjx. " They provide extended Sep 22, 2023 · I was sent an XB8 Modem to replace my XB6. Jun 2, 2025 · user_wezewc To upgrade from the XB8 to the new XB10, you must be an X-Class Internet customer with a speed tier of X-500 or above. For Linksys routers, the update can be done manually by downloading the appropriate firmware from the Linksys support page. Thanks Xfinity for the Wi-Fi boost. ” What should I do? Aug 30, 2024 · user_ybm0e5 It doesn't sound like the modem is the issue. It may be better to look at purchasing an ethernet switch to increase the number of ethernet port you have. 0 X-Class Gateway. You should How to upgrade your device If you're an impacted customer, you'll be provided one of the following device upgrade options by email notification: Customers with an Xfinity-owned internet device: If you rent an impacted Xfinity Internet device, you can upgrade your device to a new Xfinity Gateway — on us. 3) Continue using the perfectly functioning equipment I have and pay $30/mo for unlimited data. NCS. If you have both Xfinity Voice and Xfinity Internet service, this Gateway provides an all-in-one way to stay connected and manage your home network. Your XB7 is compatible for your Gig speed plan. To learn more and determine if there are additional fees associated with xFi Complete, see our xFi Complete FAQs. But if you do, you can use the Xfinity app to customize your Wi-Fi connection, including kicking devices off your Wi-Fi and setting parental controls. I can log into my admin access via Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. 1 cable modem and eMTA in a single device. We understand, however, that there may be times when you may want to use your own router. How can I get a technician to come here and take care of it? Mar 14, 2025 · Hi, I’m currently using the XB3 modem with a 400 Mbps download and 35 Mbps upload plan. It is currently running this firmware AR01. All I can find after extensive searching on the X-Fin site are these vague instructions: Log in to the router and permit the firmware check. There are two ways you can request an XB8 modem. That’s a rip-off. You won't need an XB10 until they implement a DOCSIS 4. Jun 21, 2025 · I recently did an internet service upgrade. Because of a certificate expiration issue related to the DOCSIS 3. Understanding Router Firmware and its Importance Firmware, in the context of Jul 19, 2023 · Hi - I currently have an XB7 Gateway on the Gigabit Plus plan with XFi. Jan 2, 2025 · Effective January 1st, 2025, we decommissioned the upgrade program which allowed customers to swap their Xfinity Gateway after three years at no additional cost. Never had the XB7. Apr 6, 2025 · Hello! I'm trying to to have an XB8 gateway ordered and sent to my residence. For more on NOW Internet, including eligibility and activation details, see NOW Internet overview. Aug 15, 2024 · To set up your Xfinity gateway, follow these steps to connect the necessary cables and power up the device. The email has a link to modems I can upgrade to - most of these modems I scanned through are DOCSIS 3. I’d like to check if it’s possible to upgrade to the XB6 modem for better performance and compatibility. Mar 10, 2024 · Comcast Xfinity customers are experiencing faster internet speeds as of last week at no extra charge as the Philadelphia-based telecom giant rolled out an automatic upgrade. 01_040121_724. The Xfinity WiFi Gateway acts as both a modem to receive internet signal and a router to deliver best-in-class WiFi to your devices. Designed to unlock the full power of your Xfinity home network, the Xfinity app equips you with intuitive, easy-to-use functions to manage your connected devices, Xfinity Gateway, and Xfinity Pro right in the app. May 6, 2024 · I am using the xfinity gateway xb7 and I think it needs the firmware updated but my understanding is that I cannot make it happen as the end user - it has to come from xfinity. Now enhanced for better performance and 2x faster speeds than our last generation. 0 system in your market area in the future. Visit an Xfinity Retail Store to exchange your existing equipment. Went from the XB6 to the XB8. Whether you're activating your new modem, connecting devices, or May 21, 2024 · The Xfinity Gateway wirelessly connects your home devices to the internet, supports Xfinity Voice, and integrates with services like the Xfinity mobile app. If an XB8 is not available another XB7 will be sent in its place from the warehouse. Find instructions for checking for updates and installing them. Tech Upgrade is available to all xFi Complete customers. Thanks. Please advise. Learn how to update your Xfinity router firmware for improved performance and security. If I’m new to Xfinity, how can I get xFi I am trying to see if the firmware on my gateway router is up to date because I am experiencing some really slow wifi speeds (hard wired connection is fine). All of the above said, is there a reason for me to upgrade to something like an XB8? How does one update firmware on the XB8 or check for updates? NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity network. A WiFi Extender works with our Xfinity Gateway to extend your WiFi network, and help eliminate deadspots for more consistent coverage to keep you seamlessly connected throughout your home. The most definitive answer I could Feb 2, 2024 · Our local Xfinity stores should have each xFi Gateway in stock. Nov 16, 2023 · I am getting emails offering "Upgrade your Xfinity Gateway – at no additional cost" There is nothing about it on my account in the xfinity web site. Thanks Effortlessly Upgrade Your Experience: A Guide on How to Update Your Xfinity Equipment Staying up-to-date with the latest advancements in technology ensures that you enjoy the best possible experience with your internet and cable services. WiFi Extenders How and if I can upgrade from an XB7 to XB8 router, is it possible to do this online? I have the Gigabit Extra plan and want to take advantage of it. Update * A bit more detail, the xfinity comes with the HOA so the rental is included in the HOA, so there is no cost saving in not renting Learn how to install and activate your Xfinity Gateway to have powerful, secure WiFi. While Comcast provides its own modem options, understanding the available alternatives and the upgrade process empowers users to optimize their home network. Learn how to update the firmware on your Xfinity router. I do mind upgrading my existing, working xFinity equipment. Sep 25, 2025 · Yes, the Gateway upgrade offer in that text is free — there’s no extra cost for the new equipment and it won’t increase your monthly bill. Sep 20, 2021 · My understanding is my Xfi Advanced Gateway (XB6) supports WiFi 6. Jan 12, 2023 · The usual reason for "upgrade" notices is Comcast's "free" internet speed upgrades. 20. Lately, my WiFi disconnects or slows down randomly, but there are no internet connection issues when I check the app Sep 30, 2024 · SummaryPlease provide release notes with firmware updates so customers know what has changed; such as bug fixes, security updates, and new features. I have numerous Wi-Fi 6E devices and a whole houseful of smart home devices, so I need to be able to take advantage of the be This article provides answers to FAQs regarding Xfinity WiFi Extenders. Follow our step-by-step guide to keep your network running smoothly. In the Xfinity App choose to Activate xFi Gateway. This can be done through the router’s IP address or through the Nighthawk app for NETGEAR routers. You could swap out your Xfinity modem for a new one or hardwire yourself into the printer to the modem if that is an option. Self tests show we get 100% of plan speeds, but the lagging continues. Do you normally get a notice that you are due for an upgrade? Can you request the upgrade? I noticed that xfinity now offers the xFi gateway but the installed router is a cisco dpc3941. Gather the equipment you'll need to install your new modem on Xfinity. Time to install the updated one. They include a power adapter, an Ethernet cable, a coaxial cable, and, of course, the new cable modem. And the modem doesn’t even cost $168! This modem fee is on top of charges for the internet service, which not surprisingly, also goes up every year. Although, they may not be able to upgrade your current XB3 to the XB7 due to your speed tier not requiring an XB7. But you can buy your own modem and get rid Apr 16, 2025 · Dear Xfinity Team, I recently received this message from you: "Hi, it's Xfinity. Find out more about upgrading your wireless network equipment. Generally, you can check for these updates through your router's administration site. My current speeds are pretty good around 800/20. Nov 19, 2024 · If you rent an Xfinity Gateway, our all-in-one WiFi modem and router, you can use the Xfinity app to run a full network test to detect and troubleshoot several different connectivity issues. You have definitely come to the right place for assistance. We've increased the speeds included with your current Internet plan, but you need to upgrade your Xfinity Gateway t How to move from Xfinity XB7 to XB8 Gateway. Is this a scam? Discover how to safely upgrade your Xfinity modem firmware manually. May 29, 2024 · Yes, if you’re a NOW Internet customer and would like to upgrade to Xfinity Internet, you can do so through your online account, by chatting with us, or by visiting an Xfinity Retail Store. Living in a WiFi Ready Apartment means that you can sign up for Xfinity Internet service and activate it right away, without waiting for a tech visit or Getting Started kit. Feb 4, 2023 · I've purchased a new modem to replace my EOL modem (also customer owned), but HOW may I activate it WITHOUT using the app please? I have an old phone and also just don't use apps. Under Maintenance, click Router Upgrade. X2 which according to Arris has a bug where modem will i Nov 14, 2021 · How does xfinity handle upgrades when the customer rent the equipment. If your gateway looks like it’s not working, visit the Xfinity app for troubleshooting steps. Jun 3, 2025 · I am a current Xfinity customer with an internet plan that offers 1300 Mbps download speeds. Sep 2, 2025 · The Xfinity xFi Gateway is an advanced all-in-one internet device for your home network that offers better WiFi coverage, enhanced security, and more. I don't mind paying for more data. WiFi Ready Apartments have pre-installed, ready-to-use Xfinity Gateways that can be activated immediately, once you subscribe to Xfinity Internet. Jan 13, 2023 · I received a very vague email from Comcast about how the cable network was being upgraded in my area. Stream, work, game, and learn with Xfinity Internet today! May 11, 2024 · Questions about replacement Xfinity Gateway Help me understand this please. Xfinity WiFi Extenders help eliminate areas where WiFi coverage drops or is weak, also known as "dead spots. With instant noticeable improvements. I cannot use the app, so I am looking for help in how to activate new equipment without it. The speed of the internet connection to your gateway. It went up to $14 per month from $13 per month. Mar 19, 2024 · The Xfinity xFi also comes with two Xfinity hotspots to help your guests get online without affecting your internet speed. Apr 24, 2018 · Over time, internet and TV equipment needs to be updated to keep up with the latest technology. Would you like us to ship you a new, upgraded Gateway at no extra cost? 1- Yes, ship me a new Gateway 2- No, I'm not interested" Is this a scam? Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Dec 26, 2022 · Hello @user_bd36c9 and thank you for reaching out to the Community to upgrade your modem. Jan 24, 2022 · The Arris TG3482G (XB6) Wireless Gateway provides the functionalities of a WiFi router, DOCSIS 3. The xFi Gateway’s biggest downside is its price tag—you can only rent the combo device for $14 per month, and there’s no way to buy one outright. But I do not want to do this myself. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. If eligible, you can receive the XB10 during a professional installation or opt for a shipped Getting Started kit for self-installation. Learn about the benefits of renting an Xfinity Gateway. FAQs What are Xfinity WiFi Extenders and how do they work? Xfinity WiFi Extenders are devices that can be paired with a compatible Xfinity Gateway to create a mesh WiFi network in your home. That’s $168 per year in modem rental fees. I would like to request an upgrade to the XB10 gateway, as I believe it would significantly improve the performance of my home network. Xfinity Gateways combine the technology of an Internet/Voice modem and WiFi router neatly in one piece of equipment, delivering in-home WiFi that's fast and reliable. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. 1 modems. Need additional support? Ask Xfinity Assistant. The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of equipment, creating the fastest, most reliable in-home WiFi. Currently, the XB10 is only available in select areas. I hear there can be activation problems and touble with TV connections. This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway Modems. Read through the Tech Upgrade program terms and conditions below. Follow our step-by-step guide to ensure optimal performance and security What are Xfinity WiFi Extenders? Xfinity WiFi Extenders work with your Xfinity Gateway to help extend your WiFi network and eliminate dead spots, so you can enjoy excellent coverage throughout your home. Your xFi Complete package includes an Xfinity Gateway, which must be activated and used in order to be eligible for xFi Complete and access all its benefits and features. You can elect to use an Xfinity Gateway or your own equipment, and this helpful link has step by step instructions on how you can activate your own equipment using the Xfinity app. Download the free Xfinity app, or scan the QR code with your smartphone. Your unit could be equipped with an XB8, XB7 or XB6 Gateway. Get Xfinity Pro and get up to 2 WiFi Extenders included if recommended. 04. Current gateway: XB6 Home network: GigE Gateway: Always in bridge mode WiFi: I disable this in Comcast because I have my own higher quality network Services: Internet, TV and phone and no plans to get anything else. Sep 20, 2025 · How to Self-Install Xfinity Internet: Step-by-Step Guide With its mobile app and setup instructions, Xfinity makes self-installing your internet a breeze. In this article, we will guide you through the top contenders that can serve as the perfect replacement for your xFi Gateway Updating a driver First, make sure your gateway is online and can connect to other WiFi devices in your home. We would like to show you a description here but the site won’t allow us. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Comcast wants me to return my XB3 modem and upgrade to the xFi Gateway for $25 extra a month just to add a home phone line. Xfinity is always improving its equipment, and recommends updating your device every two to three years to get the most out of your Xfinity Internet subscription. Activate an Xfinity Gateway or third-party modem with the Xfinity app I am an Official Xfinity Employee. Surely there m Dec 23, 2023 · If you don't have an Xfinity xFi Gateway, you'll need to periodically check for firmware updates. I've confirmed the driver on my computer also supports WiFi 6 - however when I look at my WiFi properties - it's showing that I'm The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. 01. 0 modem I’m currently using, I need to upgrade my equipment. We can mail out a replacement modem for you. We pa Jun 6, 2025 · I received my modem/gateway equipment upgrade, but it requires the Xfinity app to activate it for use. Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. If all other devices operate with no issues using your in-home WiFi it's doubtful the printer is pulling that much more bandwidth creating the need for an upgrade. Aug 10, 2024 · We have had the XB7 for quite some time and have terrible lag issues with gaming - even with gateway next to game units. It’s easy. Nov 20, 2024 · Hi, Id like to order Online an XB8 gateway to replace my XB7, please direct me how. 3. The Xb3 modem should be more than capable of delivering the enhanced speeds that are now included in your package. On a side note, the XB6 gets nowhere near the amount of throughput I should be getting with a 2 gig plan. If they have upgraded you beyond the maximum speed your modem/eMTA/gateway can handle, they notify you to upgrade. You don’t have to get the xFi gateway with your Xfinity Internet plan. Cou Jul 2, 2025 · Maintaining the latest firmware on your Comcast-supplied gateway (or router) is crucial for optimal network performance, security posture, and feature availability. I have since noticed on my Devices page “The Xfinity Gateway you currently have is out of date. The strength of the connection to all your To update your Xfinity router, you can access the router’s firmware and download the latest updates. Thanks! Jul 17, 2025 · I have the Xfinity Advanced Gateway (XB6), which I've had for just over 2 years. Anytime you lease your modem with us, can upgrade online, via a local Xfinity store or through this channel here. What is the procedure to do that. Once the new Gateway arrives, you’ll just need to return the old one, so it’s cleared from your account. I understand that the XB10 gateway is now available for customers on X-Class plans with speeds of X-500 or higher. ExpectationsRelease notes should be publicly av Jan 20, 2022 · Does xfinity automatically push out firmware updates for its routers (in this case Arris TG1682G)? If not, how can I update the router firmware? If so, how can I determine whether the router has A plan in excess of 500Mbps download speeds is needed to qualify for an upgrade to the Xfinity Xb6 Gateway modem. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Dec 31, 2024 · When will the new gateway be availableGreetings, @user_wdbwrh! I hope your week has been treating you well. Add power to XB8. Mar 26, 2025 · Should this upgrade happen, would I be entitled to an XB10 gateway regardless of how recently my current gateway has been in service. The full network test checks your network for: Outages. Note: Looking for your device model number? Jan 9, 2025 · Hi user_q1iwlt, you can manage all your network settings through the Xfinity app, so you will just need to follow the steps ' Here ' to activate the new gateway once it arrives. Found out recently about the existence of the new Gateway and would like to know how can I switch from my current XB7 to a XB8. To get started, simply plug in and connect to your Xfinity Gateway with the Xfinity app. Option 2: Customers who lease an Xfinity Gateway can add xFi Complete, which includes unlimited internet data. Move the Coax cable from XB7 to XB8. I recently responded to your email offering a new Xfinity Gateway, and have received the new device. This article includes answers to your FAQs about NOW Internet. This article provides a comprehensive guide to understanding and executing firmware updates on Comcast routers, aimed at technically proficient users. Got email from Xf saying that I had to upgrade my Gateway modem, this from the message: “Your Xfinity Gateway is unable to deliver these new speeds, but it's easy to get a new one at no additional cost. Our most powerful WiFi Extender yet. Dec 23, 2023 · Hello i am using my own top of the line modem gateway (Arris G36). Mar 8, 2024 · Hello @SugarD-x Thanks for coming to our community for help! These are great questions. If you own equipment, visit My Device Info to find modems compatible with your level of service. In this comprehensive guide, we walk you through the setup process for the Xfinity Advanced xFi Gateway Modem (Model: XB8). To avoid this delay, you can use your touchscreen to connect to your new gateway within three minutes. This process can take 3-5 business days. If your gateway works with other devices but not your Windows PC, you’ll need to update your WiFi driver. How to do it? Nov 4, 2020 · How-To How to upgrade your old Xfinity router Signs that you might need an upgrade include slowdowns in your network and a general sense that things are not running as efficiently as they once did Additional information For details about staying connected to your home WiFi network, learn how to troubleshoot Xfinity Internet or WiFi connection. We're not able to recommend any third-party Apr 30, 2025 · Upgrading your Comcast (Xfinity) modem can significantly improve your internet performance and unlock access to higher bandwidth tiers. If you need assistance troubleshooting your Xfinity Internet or TV service, visit the Xfinity Intern Feb 26, 2024 · 2) Upgrade my service to a new xFinity modem and pay $25 a month for unlimited data -- $15 for a modem lease and $10 for unlimited data. . The guaranteed way to obtain an XB8 is Jan 13, 2025 · Buy an Xfinity-Compatible Modem & Router or a Gateway to Replace your Comcast Modem You do not need to buy a 2-in-1 “gateway device” (modem + router in 1 device), such as the one Comcast commonly supplies and brands as “xFi”. If your gateway is several years old, it may be time to upgrade. It will also briefly go over how to set up the Xfinity app which Add Xfinity Pro to your Xfinity Gateway to take control of your home internet. qxdybgupj ibsu scgh1b a323 fv6de lcnb 4g gcgy gjel xzek